App crashing, users leaving, and the developer is already busy with a new project? Mobile app support is not just "fix a bug" — it's constant monitoring, updating for new iOS and Android versions, fixes within 2 hours, and regular improvements. The app lives and evolves even when you're not thinking about it.
Mobile app support is a comprehensive service that keeps your product running. We update for new iOS and Android versions, fix bugs, add features, and monitor metrics 24/7.
Updates for new OS versions — adaptation to iOS 18, Android 15 and beyond before users notice any issues
Monitoring and analytics — track crashes via Crashlytics and Sentry, respond to critical errors within 2 hours
Enhancements and new features — dedicated pool of hours per month for your product development tasks
Transparent communication, monthly report, and clear SLA
iOS · Android · Flutter · React Native · 24/7
We don't just "keep an eye" on the app. Support is proactive work that prevents negative reviews, rating drops, and user loss.
Adaptation to new iOS and Android versions, testing on beta builds, updating deprecated APIs before store blocks. Regular metric monitoring.
Prioritization by severity, hotfix releases for crashes, regular patches based on user reviews and crash report data.
New screens, integrations, A/B tests, onboarding improvements. A pool of hours you allocate according to your priorities.
An app without support dies within half a year. A new iOS version changes camera behavior, Google Play raises target SDK, a library becomes outdated — and suddenly the rating is 2 stars. We take these risks upon ourselves.
Mobile app support is not a template service. We tailor the scope of work to your needs: from basic monitoring to full development team outsourcing.
Basic — Monitoring and Hotfixes — crash tracking, critical bug fixes within 24 hours, updates for new OS versions.
Standard — All Inclusive — Basic plus 20 hours of improvements per month, weekly builds, priority response time of 4 hours.
Premium — Dedicated Team — Standard plus a personal manager, 60+ hours of improvements, architectural oversight, and code review.
One-Time Work — security audit, migration to a new OS version, refactoring, stack updates.
Got an app from previous developers with no documentation? We audit the code, describe the architecture, clean up the repository, and take it on for support.
Ordering mobile app support means taking the headache off your plate. We ensure the app works, updates, and evolves alongside your business.
Critical bugs — 2-hour response, 24-hour fix. Non-critical — 48 hours. Everything documented.
All tasks in the tracker, code in the repository. Monthly report: what's done, hours spent, risks closed.
One manager for iOS, Android, and backend. No need to find separate specialists — we handle everything.
Support is not firefighting — it's planned work. We update the app before the App Store sends a warning. We fix bugs before the user gives 1 star. That's professionalism.
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