SSL certificate expired, site went down on Friday night, and no backup? When a site is down, business loses money every minute. Website technical support removes all technical risks: hosting, domains, backups, updates, security. You run your business, and we make sure the site always works.
Website Support is a comprehensive service that keeps your project in shape. We take care of hosting and domains, monitoring, updates, backups, antivirus protection, and content administration. You don't need to keep a programmer and content manager on staff — we cover everything.
Hosting and Domains — registration, renewal, DNS setup, SSL certificates, corporate email
Security and Backups — antivirus protection, daily backups, restore from backup within 1 hour
Content Administration — adding and editing materials, updating catalogs, publishing news
Transparent communication, monthly report, and clear SLA
24/7 · Hosting · Domains · Backups · Security
We don't just "keep an eye" on the site. Support is proactive work that prevents problems before they affect users and sales.
Registration and renewal of domain names in .ru, .рф, .com and other zones. Hosting setup and payment, DNS records, SSL certificates. Optimized for Yii2 projects.
Antivirus website protection, vulnerability scanning, DDoS and brute-force attack protection, WAF configuration. 24/7 uptime monitoring.
Daily backups of database and files. 30-day history retention. Website restore from backup within 1 hour.
24/7 uptime monitoring, load speed optimization, cache configuration, Core Web Vitals work for SEO.
Adding new materials, editing existing content, updating product catalog, publishing news and promotions.
CMS and plugin updates, bug fixes, new features, third-party service integrations, API and CRM.
An abandoned site is a vulnerability for business. Outdated CMS, plugins with holes, a certificate that expired on a weekend, a domain that was forgotten to renew. We take this on so you don't wake up on Monday wondering "why isn't the site working".
Website support is not a cookie-cutter service. We tailor the scope of work to your needs: from basic monitoring to full technical department outsourcing.
Basic — Infrastructure — domain registration and renewal, hosting payment, SSL certificates, daily backups, uptime monitoring, antivirus protection.
Standard — All Inclusive — Basic plus CMS and plugin updates, content administration, 10 hours of improvements per month, priority 4-hour response time.
Premium — Dedicated Team — Standard plus personal manager, 40+ hours of improvements, architectural oversight, code review, and consulting.
One-off Work — security audit, migration to new hosting, post-hack recovery, legacy code refactoring, CI/CD setup.
Got a site from previous developers with no documentation? We audit the code and infrastructure, describe the architecture, clean up the repository, and take on support.
Ordering website support means getting rid of headaches. We are responsible for the site running, staying secure, being updated, and growing with your business.
Critical incidents — 1 hour response. Restore from backup — 1 hour. Content addition — 24 hours. Everything documented.
All tasks in the tracker. Monthly report: what was done for infrastructure, content, and improvements. You are always in the loop.
One manager for hosting, domains, content, and improvements. No need to keep a sysadmin and content manager on staff.
Support is not crutches and patches. It is systematic work to preserve and increase the value of your web project. We don't put out fires — we make sure they never start.
VKontakte
Gmail
